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"Right to repair" already put into practice

The EU Parliament recently approved an initiative to make it easier for consumers in the EU to have their products repaired. At PMX Systems, the principle of the "right to repair" has been in place for a long time.
8 February 2024 by
PMX Systems AG, Lara Weiss

A new initiative envisages obliging manufacturers under certain conditions to repair products even after the statutory warranty period has expired. This measure is intended not only to extend the service life of products, but also to reduce the need to replace products. 

By promoting repairs after the warranty period has expired, the aim is to use products in a more sustainable and resource-conserving way, which has a positive impact on the environment and consumers.

New in the EC - common at PMX Systems

At PMX Systems, we recognized early on that the repair of devices offers various advantages. We firmly believe that products should have a long service life and can be repaired in the event of defects. This not only makes ecological sense, but also helps to conserve resources and reduce waste. 

For this reason, all PMX Systems products are deliberately designed to be repair-friendly and any device up to 10 years old can be repaired. This service gives our users the certainty that their devices are not only of high quality, but are also supported in the long term.

Modular system enables repairs

A key element in the successful implementation of the repair is the innovative modular system. This enables us to assemble appliances with the appropriate parts in our own production facilities. Thanks to this in-house production, we know exactly what is in our appliances. The modular system from PMX Systems therefore makes the repair processes more efficient.

Another decisive factor is the range of spare parts kits. These kits have been specially compiled to make it possible to carry out repairs to the devices independently and easily. 


Our advantages at a glance

 Our counting solutions are durable, designed for long-term use.

 We offer a lifetime firmware update guarantee.

 Repairs are possible for at least 10 years from the date of purchase, which ensures sustainable use and support of our products.

 Our modular system facilitates precise assembly and targeted repairs.

 Our spare parts kits enable independent and uncomplicated repairs.

PMX Systems AG, Lara Weiss 8 February 2024